Privacy Policy

1. Data Controller

  • Company name: Kaiuku Ceramics
  • Business ID: 3483638-3
  • Address: Niittyläntie 2 B 201, 00620 Helsinki, Finland
  • Email address: kaiuku@kaiuku.fi
  • Phone number: +358401449664
  • Website: https://kaiuku.fi/

2. Purposes and Legal Basis of Processing Personal Data

We process personal data for the following purposes:

  • Managing and developing customer relationships
  • Processing and delivering orders
  • Marketing and communication (with customer consent)
  • Ensuring and developing the functionality of the website and online store
  • Complying with legal obligations

The legal basis for processing personal data is:

  • Contract (e.g., purchase transaction)
  • Legitimate interest of the data controller (e.g., managing customer relationships)
  • Legal obligation (e.g., accounting)
  • Customer consent (for example newsletter subscriptions)

3. Personal Data Processed

We process the following personal data:

  • Contact information (name, address, email address, phone number)
  • Order information (products, order history, payment information)
  • Customer feedback and inquiries
  • Website usage data (e.g., data collected through cookies)

4. Personal Data Retention Period

We retain personal data for as long as necessary to fulfill its purpose, unless legislation requires a longer retention period. For example, accounting records are retained for the period required by law.

5. Disclosure of Personal Data

We may disclose personal data to third parties in the following cases:

  • Service providers (e.g., payment services, transport companies)
  • Authorities, if required by law

6. Rights of the Data Subject

The data subject has the following rights:

  • Right to access their personal data
  • Right to rectify data
  • Right to erasure of data (“right to be forgotten”) in certain cases
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent (e.g marketing)
  • Right to lodge a complaint with a supervisory authority

7. Cookies

We use cookies on our website to improve user experience and analyze website usage.

8. Data Security

We have implemented appropriate technical and organizational measures to protect personal data from unauthorized access, modification, or destruction.

9. Changes to the Privacy Policy

We reserve the right to amend this privacy policy. Changes will be published on our website.

10. Contact Information

If you have any questions about our privacy policy, please contact us:

  • Email: kaiuku@kaiuku.fi
  • Phone: +358401449664
  • Mail: Kaiuku Ceramics, Niittyläntie 2 B 201, 00620 Helsinki, Finland.